More than 220 entrepreneurs, CEOs, General Managers, Commercial Managers, Sales Managers, Customer Service Managers, Supply Chain Directors and Logistics Managers attended the1st forum "Customer Service Excellence through Advanced Supply Chains" held on 9th of April 2008 in Athens.
The Forum was organized by Supply Chain Institute of Southeastern & Central Europe, with the scientific support of Planning SA and under the auspices of Hellenic Management Association (HMA), Hellenic Institute of Production and Operations Management (of HMA), Hellenic Sales Institute and Hellenic Logistics Association. Scope of the event was to create a common public forum both for Commercial and Supply Chain Managers focusing on all critical parameters of their cooperation. For the first time, Commercial Directors and Supply Chain Managers of branded businesses, discussed live on stage, presented jointly the agenda of cooperation and spoke about key issues such as the sales forecasting, inventory management, sales and distribution networks etc.
Supply Chain Institute launched during January 2008 the first cycle of Supply Chain e-center (www.supplychaininfo.eu), a web "think tank" for logistics and supply chain management.